PRIVACY POLICY – LUNARA MODE

Last updated: February 25, 2026

This Privacy Policy describes how Lunara Mode (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with our site, and information necessary to process your purchases.

Device Information

Exemples of personal information collected:

• Web browser version
• IP address
• Time zone
• Cookie information
• Products or pages viewed
• Search terms
• Interaction with the website

Purpose of collection:

• To properly load and display the website
• To improve performance and user experience
• To analyze website usage

Source of collection:

• Automatically collected through cookies, log files, web beacons, and similar technologies

Disclosure:

• Shared with Shopify to operate and improve our store

Order Information

Examples of personal information collected:

• Full name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

Purpose of collection:

• To process your orders
• To arrange shipping
• To send invoices and order confirmations
• To communicate with you
• To prevent fraud and manage risk

Source of collection:

• Collected directly from you

Disclosure:

• Shared with Shopify to process payments and fulfill orders

2. Sharing Personal Information

We share your personal information with service providers to help us operate our business and fulfill our obligations.

For example:

• We use Shopify to power our online store.
  
  You can read Shopify’s privacy policy here:
  
  https://www.shopify.com/legal/privacy

We may also share your information:

• To comply with laws and regulations
• To respond to legal requests
• To protect our rights

We do not sell your personal information.

3. Behavioural Advertising

We may use your personal information to provide you with relevant marketing communications and advertisements.

This may include:

• Showing ads related to products you viewed
• Improving advertising performance

You can opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads

4. Using Personal Information

We use your personal information to:

• Offer products for sale
• Process payments
• Ship your orders
• Provide customer support
• Send updates about new products and promotions

5. Retention

We retain your personal information for our records unless and until you request that we delete it.

6. Cookies

We use cookies to improve your browsing experience. Cookies allow our website to:

• Remember your preferences
• Keep items in your cart
• Analyze traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.

7. Do Not Track

Our website does not alter its data collection practices when we detect a “Do Not Track” signal from your browser.

8. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

9. Contact

If you have questions about this Privacy Policy or would like to make a complaint, please contact us:

Email: contact@lunaramode.com